At MyCBDRelief.co.uk, we are committed to providing our readers with accurate, informative, and engaging content about the CBD industry. We take all complaints about our editorial content seriously and are committed to addressing them in a timely and transparent manner.
If you have a complaint about any of our editorial content, including articles, blog posts, or reviews, please follow the process outlined below:
Step 1: Contact Us
If you have a complaint about any of our editorial content, please email us at [email protected] with the subject line “Editorial Complaint.” Please provide as much detail as possible about the nature of your complaint, including the title and date of the content in question.
Step 2: Review and Response
We will review your complaint and respond to you within five business days to acknowledge receipt of your complaint. We will investigate your complaint and provide a detailed response within 15 business days.
Step 3: Appeal
If you are not satisfied with our response, you may appeal the decision by emailing us at [email protected] with the subject line “Editorial Complaint Appeal.” Your appeal should include additional information or evidence to support your complaint.
Step 4: External Review
If you are still not satisfied with the resolution of your complaint, you may refer your complaint to an external organization for review. We recommend that you contact the Independent Press Standards Organisation (IPSO) at www.ipso.co.uk.
Please note that complaints about advertising content or comments made by our readers are not covered by this policy.
We take all complaints seriously and will strive to address them in a fair and transparent manner. We appreciate your feedback and are committed to continually improving the quality of our editorial content.
If you have any questions about our editorial complaints policy, please contact us at [email protected].